See how a 1-hour diagnostic saved this medical devices company more than 30 hours each month
For the better part of a year, the Inventory Stock Quantity and Valuation report was an embarrassment to the IT Director at St. Jude Medical, a global medical devices company in Minneapolis, MN.
The report required a hefty 15-hour downtime of the company’s reporting systems at month-end, yet more often than not it would display a clearly incorrect inventory valuation of $0.00, for a firm that has an annual revenue of $5.6 billion (2014).
How could the IT Director persuade his business counterparts to trust the information from his systems when he could not depend on it for consistent results?[Read more…] about Case Study – St. Jude Medical