Maintaining high Service Levels is the best way to keep existing customers and expand your customer base. Achieving high levels of service requires the generation of a ship date that can consistently be met by the production and shipping departments. Are you able to provide accurate ship dates for even those products currently out of stock? A lack of accuracy in the ATP process can be detrimental to an organization’s relationship with its customers. It is therefore vital for an organization to have confidence in its ability to promise dates lest inefficient habits like firefighting become the norm. Benefits of an optimized ATP process include:
- Increased customer service levels
- Greater visibility of and trust in the system
- Increased efficiency for SD team, allowing for proactive engagements with clients
- Optimized use of manufacturing and procurement resources
- Lower levels of inventory
- Improved service levels
- Increased return on the investment in SAP