interview

I recently had the opportunity to sit down for a chat with Zack Maclean, Inventory Director for GoWireless, Inc., one of the largest agents for Verizon Wireless in the U.S. Zack is an experienced leader with a diverse background in marketing, analytics, supply chain, finance, operations and sales.

In this discussion, we talk all about analytics and the key metrics needed to manage product for 400+ physical stores in the U.S. A memorable quote from this episode, as it relates to choosing one of myriad metrics to track:

“What’s the purpose? Are you answering that question?”

Interview Notes

• [01:20] Key Metrics for managing 400+ physical stores
• [02:55] Approach for developing critical reports
• [04:13] Anticipating demand with the iPhone 6/6 Plus
• [06:45] Leveraging analytics to support business goals
• [11:10] Technology for important business analytics
• [15:10] Automation, technical challenges, and ROI
• [17:24] Processes & Templates for effective reporting

You can learn more about Zack’s experience on LinkedIn or connect with him on Twitter.

If you really enjoy the talk today, I would really appreciate you taking a minute to leave a review on SoundCloud. It would really mean a lot.